At Nitvek Academy, we want to ensure a smooth and hassle-free experience for all our customers.
Please read our Download Policy carefully before making a purchase.
1. Digital Products Only
- All items available on our website (eBooks, Excel templates, Word templates, planners, and printables) are digital downloads only.
- No physical product will be shipped.
2. Instant Access
- Once your payment is successfully processed, you will receive an instant download link on the order confirmation page and via your registered email.
- In some cases, delivery emails may take a few minutes.
- Please also check your spam/junk folder.
3. Download Availability
- Download links remain available in your My Account → Downloads section.
- You may re-download your purchased files from there at any time, subject to download limit and website availability.
4. File Format
- eBooks are generally provided in PDF format.
- Templates are provided in Excel (.xlsx), Word (.docx), or PDF format, depending on the product.
- Ensure you have compatible software (MS Office, PDF Reader, etc.) before purchase.
5. Refunds & Exchanges
- Since these are digital goods, we do not offer refunds or exchanges once the file is downloaded.
- Please read product descriptions carefully before purchase.
- In case of technical issues (e.g., file not opening), contact us at nitvekacademy@gmail.com, and we will assist you.
6. Updates to Products
- Some products (especially taxation eBooks) are updated periodically to reflect the latest laws and practices.
- Updated versions may be offered as a new edition or made available with your existing purchase, depending on the product.
7. Personal Use Only
- All downloads are for personal or business use by the purchaser only.
- Redistribution, resale, or unauthorized sharing of our digital products is strictly prohibited.